Returns & refunds
Try it for 60 nights. If your teeth don’t feel measurably cleaner, send it back for a full refund — even if you’ve used the set.
60-night return window
Contact customer care within 60 days of delivery for the correct return instructions and address.
Start a return
- Email support@ahsimstudio.com with your order number and reason.
- We will send your return instructions.
- After receipt and inspection, we refund the original payment method.
Damaged or incorrect items
Report damage or an incorrect item promptly with photos of the packaging and product. We will arrange a replacement or refund.
Your statutory rights
This guarantee is in addition to your rights under UK consumer law, including your 14-day right to cancel eligible distance purchases.